Product Support
It is important to us that you get the most out of the software and that our system delivers maximum value for you. Sometimes inconvenience may be caused by a configuration issue that is easy to resolve. We strive to maintain close contact with you, and we are grateful for all feedback.
Grade 4 Compliance
We are proud to announce that the Predor Enterprise access control system has received a certificate of conformity confirming that it meets the requirements of the Grade 4 security level according to the EN 60839-11-1 standard.
Training
When introducing a new system, thorough training is naturally required, which we usually provide online. The system is continuously developed, and new colleagues may also join your team, so it is worth using personalized refresher training at least once a year.
Configuration and System Parameterization
During the first commissioning, our colleagues usually configure the system online, and at the same time you can learn how to set the parameters. If at the beginning you would rather entrust us with both the settings and parameterization, our colleagues are also available to help.
Operation and Server Service
You do not need to operate a server. Predor Systems Kft. provides the server service and system operation for you. This means we take care of updates and smooth system operation.
Standby and Maintenance Agreement
If your system was not installed by one of our hundreds of installer partners, but by the system manufacturer, Predor Systems Kft., it is worth signing a maintenance agreement. This gives you contractual response times if any problem arises. You can also use immediate telephone assistance with an active contract.
What They Say About Us
Váradi Márk
Orange1 Hungary Kft
"The Predor system brought a real breakthrough in our HR processes. The application fits our needs excellently and effectively supports our daily activities. The necessary information is easy to access and transparent, so payroll processes run smoothly. Thank you for the efficient solution and professional support during the system implementation."
Földesi Gergő Balázs
TTSped Kft
"A complex and comprehensive system that can provide suitable service for every company."
Tótfalusi Roland
Gravitáció Kft
"An ideal solution for small and medium-sized businesses for up-to-date attendance data, with a user-friendly interface."
Váradi Márk
Orange1 Hungary Kft
"Since introducing the system, we have seen that we can monitor our colleagues’ working time much more effectively compared with our previous system. This further strengthens compliance with company rules and allows us to proactively manage any deviations. Leviathan Solutions Kft provides the opportunity for custom solutions within the program, so we can shape and fine-tune it according to our own needs."
Kovács Kristóf
KBP GROUP Kft
"I am very glad that we found such a good partner for the implementation of our access control containers. Flexible cooperation, good communication, and fast troubleshooting are important to us when operating systems like these, and today I can confidently say that the PREDOR team delivers all of this. Excellent communication, fast and flexible administration, and a professional implementation team support our work. Thank you."
Kristóf Péter
Galaktika Kft
"I can only recommend the system, which is backed by an excellent support team with a high level of helpfulness, flexibility, and continuous availability."